Ridges.io ("Ridges," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. By using our website or submitting a form, you agree to the practices described here.
Information we collect
We only collect information you choose to give us. Specifically:
- Contact form: your name, company (optional), preferred contact method, phone number and/or email address, and any message you include.
- Newsletter signup: your email address.
- Technical data: our hosting and content-delivery providers may automatically log standard request information such as IP address, browser type, and pages visited, for security and reliability.
We do not knowingly collect sensitive personal information, and we do not collect information from children under 13.
How we use your information
- To respond to your inquiry and contact you through the method you selected (text, phone, or email).
- To send you updates or content you requested, such as our newsletter.
- To operate, secure, and improve our website.
We will not use your information for automated decisions that produce legal or similarly significant effects about you.
How we store and protect it
Submissions are stored securely using Amazon Web Services (AWS) infrastructure in the United States. We limit access to the people who need it to respond to you, and we use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to safeguard your data.
How we share it
We do not sell your personal information. We share it only with service providers who help us operate the website and communications (for example, our cloud hosting and email delivery providers), and only as needed to provide those services. We may disclose information if required by law or to protect our rights and safety.
Cookies and analytics
We use Google Analytics to understand how visitors use our website, such as which pages are viewed and how people find us. When you first visit, we ask for your consent before enabling analytics cookies: if you decline, analytics cookies are not set. If you accept, Google Analytics sets cookies and collects standard usage information like your IP address and browser type, which helps us improve the site. We do not use advertising cookies. You can change your mind at any time by clearing this site's data in your browser (which brings the consent prompt back), or opt out of Google Analytics with Google's opt-out browser add-on. See Google's Privacy Policy for how Google handles this data.
Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To exercise any of these rights, or to unsubscribe from our emails, contact us at [email protected] and we will respond within a reasonable time.
Data retention
We keep your information for as long as needed to respond to your request and for our legitimate business purposes, then delete it when it is no longer needed.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page.
Contact us
Questions about this policy or your information? Email [email protected], or write to Ridges.io, Stamford, Connecticut, USA.